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Patient Financial & Accounting

HOURS OF OPERATION

The Patient Financial Services (PFS) Department is open on week days from 6am until 4:30 pm. The department is located right inside the hospital’s front entrance.

Please contact the business office at 620.724.8291 with any questions.

REGISTRATION AND CLAIM FILING

The PFS Department is responsible for registration of inpatients and outpatients.  Registration  personnel will record demographic information regarding the patient and the person financially responsible.  Patient insurance information will be obtained and photo copies will be taken of insurance cards.  PFS personnel will file patient claims to insurance and conduct appropriate follow up to ensure that claims are paid timely and correctly.  It is important to notify the PFS Department of any changes in insurance or other information.

STATEMENTS

Guarantor statements are generated monthly.  The guarantor statement will include balances for each patient.  Itemized statements are available upon request.

FINANCIAL ASSISTANCE

The hospital provides financial assistance for emergent and medically necessary healthcare services to those who qualify.  If the applicant meets the income guidelines, a balance reduction may be approved. Applications are available in the PFS department or by clicking the link below.  Copies of income tax statements and three months of employment check stubs must accompany the application.  Proof of denial from Kansas Medicaid may also be required.

Financial Assistance Application